Refund-Policy
For fastest service, be sure to read and follow detail information below before packaging and returning your item:
1.Defective Products.
We will accept returns on website purchases within two week of delivery arrival. All defective products can be returned for refund or replacement, The customer is liable to confirm with wavlinkstore.com for a advisable shipping method.The defective products can be refund or replaced as soon your returned items arrives.
2.Non-defective Products.
Products that are not defective can be returned for replacement, even if just for the product is unsatisfactory for the application, but must apply within 30 days from the arrival date of shipment. The customer should be responsible for all shipping costs and all taxes.
Prior to returning the product, contact wavlinkstore.com customer service department for a Return Authorization. All products returned to wavlinkstore.com must be securely packaged in the proper shipping materials and reach wavlinkstore.com without damage and please note that the parcel is for 'return products'.
3.I've returned my items,how soon will i receive my refund?
In most cases, we will refund your money within 48 hours after your package has been processed.The time it takes to receive your refund will differ based on the payment method you used.
All returns should be sent to:
Please notify our customer service staff that your product is being shipped back.
Any further details, you can please submit a ticket for a reply.
Notes:
1，Note: Please note that, as set out in our Returns Policy, a returned item must be in the same condition in which it was received. This means that new items must be returned in the exact condition in which you received it from Wavlinkstore.com (including all accessories).
2，Please ensure you enclose the correct and complete item when making a return. The correct item must be returned to receive a refund.
30-Day Money-Back Guarantee for Any Reason
Undamaged products may be returned for a full refund for any reason within 30 days of the date of purchase. Once the returned item arrives back in WAVLINK’s warehouse for inspection, the refund process will begin.
For purchases not made directly through WAVLINK’s online stores, please contact retailers for refunds.
Updated OCT 31, 2022 by WAVLINK
